Privacy Policy Sky Blue Dentistry — Saint Cloud, Florida Effective Date: November 24, 2024

At Sky Blue Dentistry in Saint Cloud, Florida, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with A2P 10DLC regulations, HIPAA (Health Insurance Portability and Accountability Act), and other applicable laws.

Information We Collect We may collect the following types of information:

Personal Information: Name, address, phone number, and email address.

Health Information: Dental and medical history, treatment records, and insurance details.

Usage Information: Details about your interactions with our website, appointment scheduling systems, and communication channels (e.g., text messages).

Cookie and Tracking Information: When you visit our website, we may automatically collect certain data through cookies and similar tracking technologies, including your IP address, browser type, device information, pages visited, and time spent on our site. This information helps us improve your browsing experience, analyze site traffic, and optimize our online services. You may control cookie preferences through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain areas of our website.

How We Use Your Information We use your information to:

Schedule and manage appointments.

Provide dental care services.

Communicate treatment plans and updates.

Submit insurance claims.

Send appointment reminders and health tips via SMS, email, or other channels.

Comply with legal obligations and maintain secure records.

Analyze website usage and improve our online experience.

SMS Privacy Policy

Sky Blue Dentistry uses Application-to-Person (A2P) messaging for appointment reminders and relevant communications. By providing your phone number, you consent to receive these messages. To ensure compliance with A2P regulations:

Messages are sent only with your consent. Standard carrier rates may apply. You may opt-out of receiving messages at any time by replying "STOP." For assistance, reply "HELP" or contact us directly.

No Sharing of SMS Opt-In Information We do not sell, rent, share, or disclose your SMS opt-in data or consent information to any third parties under any circumstances. This includes but is not limited to marketing partners, advertisers, data brokers, or affiliates. Your decision to opt in to text message communications with Sky Blue Dentistry is strictly confidential and will never be used for any purpose beyond delivering the communications you have consented to receive.

How We Protect Your Information We implement security measures to protect your data from unauthorized access, including:

Secure storage of physical and electronic records.

Encryption of sensitive data.

Regular audits and staff training on data privacy.

Sharing Your Information We only share your information in the following circumstances:

With dental specialists or healthcare providers involved in your care.

To process insurance claims.

To comply with legal requirements (e.g., subpoenas).

With your explicit consent for any other purpose.

Your Rights You have the right to:

Access and review your personal and health records.

Request corrections to inaccurate or incomplete information.

Withdraw consent for communications at any time.

Opt out of cookie tracking through your browser settings at any time.

Contact Us For questions about this Privacy Policy or to exercise your rights, please contact us:

Sky Blue Dentistry Address: 344 Wilshire Blvd, Casselberry, FL 32707 Phone: (407) 593-0600 Email: [email protected]

We are committed to ensuring your privacy and providing transparency in all communications. Thank you for trusting Sky Blue Dentistry with your dental care.